Terms & Conditions

By accessing and using the website of Diseñando Soluciones S.A.S. (hereinafter "the Company"), identified with Colombian tax ID (NIT) 901807113-7, domiciled at Calle 135 No 47-45 Floor 402, Bogotá, Colombia, you agree to be bound by these Terms and Conditions.

If you do not agree with any of these terms, please refrain from using this website and our services. Continued use of the website constitutes acceptance of these terms and any subsequent modifications.

Diseñando Soluciones S.A.S. is a Colombian software development company that offers the following services:

• Custom software development (web applications, mobile apps, enterprise platforms).
• Business process automation.
• Technology consulting and digital strategy.
• Data analytics and business intelligence.
• Artificial intelligence and machine learning solutions.
• DevOps, cloud infrastructure, and operations services.

Information published on the website is for informational purposes only and does not constitute a binding commercial offer. Specific conditions for each service will be agreed upon through a commercial proposal or individual contract.

The user agrees to use the website diligently and in accordance with the law, morality, and public order. The following is prohibited:

• Using the website for unlawful purposes or purposes contrary to these terms.
• Attempting to gain unauthorized access to Company systems, data, or information.
• Introducing viruses, malware, or any malicious code.
• Reproducing, distributing, or modifying website content without prior written authorization.
• Using automated tools (bots, scrapers) to extract website content without authorization.
• Impersonating another person or entity.

The Company reserves the right to restrict website access to any user who violates these conditions.

All website content, including but not limited to texts, graphics, logos, icons, images, source code, design, navigation structure, databases, and software, is the exclusive property of Diseñando Soluciones S.A.S. or its licensors, and is protected by Colombian intellectual property laws, including Andean Decision 351 of 1993 and Law 23 of 1982.

The reproduction, distribution, public communication, transformation, or any other form of exploitation of the content without the express written authorization of the Company is prohibited.

Software developed by the Company for its clients shall be governed by the intellectual property terms established in the corresponding service agreement.

Quotations issued by the Company are valid for thirty (30) calendar days from the date of issuance, unless otherwise indicated.

The contractual relationship between the Company and its clients will be formalized through a service agreement, which will establish:

• Detailed scope of services.
• Delivery schedule and milestones.
• Payment and invoicing terms.
• Applicable warranties.
• Intellectual property of developed software.
• Confidentiality clauses.

Prices published on the website, if any, are for reference only and subject to change without prior notice. The definitive price will be the one stated in the commercial proposal or contract accepted by both parties.

The client agrees to:

• Provide truthful, complete, and timely information necessary for the provision of services.
• Designate a point of contact for communication with the Company.
• Review and provide timely feedback on deliverables.
• Make payments according to the agreed terms and deadlines.
• Not use the services or products delivered for unlawful purposes.
• Maintain the confidentiality of provided credentials and access.

Failure to comply with these obligations may result in the suspension or termination of services, without prejudice to any legal actions that may apply.

The Company shall not be liable for:

• Indirect, incidental, special, or consequential damages arising from the use or inability to use the website.
• Temporary service interruptions due to maintenance or force majeure.
• Content on third-party websites linked from this site.
• Loss of data or information caused by factors beyond the Company's control.
• Business or technical decisions made by the client based on website information.

The Company's total liability arising from any service contract shall be limited to the total value of services contracted and effectively paid, except in cases of willful misconduct or gross negligence.

This limitation of liability shall apply to the maximum extent permitted by Colombian law.

The Company commits to treating as confidential all technical, commercial, and strategic information shared by the client in the context of service provision.

This confidentiality obligation survives the termination of the contractual relationship for a period of three (3) years, unless the parties agree to a different term in the corresponding contract.

Information shall not be considered confidential if it is in the public domain, has been legitimately obtained from third parties without confidentiality restrictions, or must be disclosed by court order or competent authority requirement.

Personal data processing is governed by our Privacy Policy and Personal Data Processing Policy, available on this website, which complies with Colombian Law 1581 of 2012 and its regulatory provisions.

By using our services and providing personal data, the user declares to have read and accepted said policy.

The Company reserves the right to modify these Terms and Conditions at any time. Modifications will take effect upon publication on the website.

It is the user's responsibility to periodically review these terms. Continued use of the website after the publication of changes constitutes acceptance of the modified terms.

These Terms and Conditions are governed by the laws of the Republic of Colombia.

For the resolution of any dispute arising from these terms or the use of the services, the parties agree to submit to the jurisdiction of the competent courts of the city of Bogotá, Colombia.

The parties shall attempt to resolve any differences amicably and directly. If an agreement cannot be reached, the alternative dispute resolution mechanisms provided by Colombian law shall be used before resorting to ordinary jurisdiction.

For any inquiry related to these Terms and Conditions, you may contact us at:

Email: comercial@designingsolutions.com.co Address: Calle 135 No 47-45 Floor 402, Bogotá, Colombia Website: https://disenandosoluciones.com